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Welcoming and Wonderful Practice
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Port Dover Family Dentistry
Medical, developmental or cognitive needs can shape dental care. Walsh patients and caregivers can see how Port Dover plans communication and home care.
Let’s get you smiling
Tell us how we can help. Our team will follow up to confirm a time.
Caring for patients from Walsh and the surrounding countryside at our Port Dover office
See every dental service for WalshCare built around the person
Some patients live with medical conditions, developmental or intellectual disabilities, dementia, mental health conditions or sensory differences that make standard dental visits challenging. Special care dentistry means taking the time to understand those needs and adapting communication, scheduling, treatment planning and home care so that dental health is not left behind.
Families and caregivers in Walsh can contact our Port Dover office to talk about a patient’s needs before booking. The team can discuss what support is realistic, what information is helpful and whether some care might be better provided with input from other providers or in a different setting.

Getting to know you
Share current medications, medical conditions, recent hospital visits and the names of any physicians or specialists involved in care. Describe how the person communicates, what helps them feel calm, what tends to cause distress and any sensory triggers such as bright lights or certain sounds. Practical detail of this kind is far more useful to the team than a diagnosis alone.
If a substitute decision-maker or guardian is involved, let the office know in advance and bring any relevant documents. The patient’s own preferences still matter, and the team will involve them in decisions as much as possible. Clarifying everyone’s role before the visit avoids confusion on the day and helps the appointment run smoothly for the patient.
Planning visits
Quieter times of day, shorter appointments, a familiar staff member or a chance to visit the office beforehand may all help. Discuss mobility, positioning and whether the person can transfer to a dental chair or needs to stay seated elsewhere. Let the team know how long the person can comfortably tolerate a visit, so the plan does not ask too much of them at once.
Some treatment may need coordination with physicians, or referral to a hospital-based dental program or specialist with additional resources. The dentist will be honest about what can be offered safely in the office and will help arrange other options where needed, rather than assuming every procedure is possible in every setting. Knowing this early saves a difficult trip that cannot achieve its goal.
Treatment
After assessment, the dentist will explain the findings and options, considering the number of visits, the support each would need and how well the results can be maintained at home. Prevention and simpler treatments may be prioritized where they offer the greatest benefit with the least burden on the patient, caregivers and the family’s routine.
Comfort measures such as breaks, clear explanations and familiar routines are used wherever they help. Nitrous oxide or other forms of sedation may be discussed for some patients, depending on their health and the procedure involved. These options are considered individually, with medical input where needed, rather than assumed to suit everyone with a similar diagnosis.
Home care
Describe how brushing currently happens, who helps and exactly what is difficult. The team can suggest adapted toothbrushes, positioning tips or alternative products, and can demonstrate techniques for caregivers during the visit. The goal is a routine that is realistic every day, not a perfect routine that only works on a good day with extra help.
Needs change over time. Let the office know about changes in health, behaviour, medications or care arrangements, such as a move into a care home. Regular reviews help keep the plan relevant and catch problems early, which may reduce the need for complex treatment, distressing emergency visits and extra trips from Walsh for everyone involved.
Planning your appointment
Call our Port Dover office to discuss individual needs before booking. The team will ask about health, communication and support, so an appropriate first visit can be planned for the patient.
Bring a medication list, relevant health records and the contact details of caregivers or decision-makers involved in the patient’s care.
Before you book
Have a question about your situation? Our team can help you plan a visit.
Yes, in most cases a caregiver or family member can attend and help with communication and comfort. Let the office know in advance and bring any consent documents needed, so everyone’s role is clear before treatment begins.
The team can work at the patient’s pace and may start with a brief look or a familiarization visit. If more extensive care is needed, other approaches or referral can be discussed with the family and caregivers.
Not always. Some patients may need care in a hospital setting or with a specialist. The dentist will explain what can be provided safely in the office and help arrange other options where they are more appropriate.
Yes. Describe what is difficult and who helps. The team can suggest tools, techniques and routines suited to the patient’s abilities and the support available, and can demonstrate them during a visit for caregivers to practise.
Sometimes. The dentist may ask to coordinate with physicians or specialists, particularly for medical conditions or medications that affect treatment. Share their contact details so communication between providers is easier and faster for the patient.
Mobility, hearing, vision or sensory needs? Walsh patients can learn what to share before booking so our Port Dover team can plan a workable visit.
Nervous about dental visits? Walsh patients can learn how our Port Dover team adjusts pacing, communication and comfort options to make visits easier.
Recognized year after year
Best Dentists in Norfolk
Proudly recognized among Norfolk’s top-rated dental practices for six consecutive years.

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Patient video
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.
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New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.
Evening appointments Monday and Tuesday