Patient video
Welcoming and Wonderful Practice
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Port Dover Family Dentistry
Medical, developmental or cognitive needs can shape how dental care is delivered. St. Williams families can plan individual arrangements with our Port Dover team.
Let’s get you smiling
Tell us how we can help. Our team will follow up to confirm a time.
Caring for St. Williams patients at our office in Port Dover
Every dental service for St. WilliamsCare shaped around the person
Special care dentistry focuses on people whose medical, physical, developmental, sensory or cognitive needs affect how dental care is provided. This can include autism, intellectual disability, dementia, complex medical conditions, mobility limitations and more. The aim is to find a safe, respectful way to deliver care that fits the person, not to fit the person into a standard routine.
Families and caregivers in St. Williams can contact our Port Dover office to talk through the dental concern and the support involved. We will discuss what can be arranged, what information would help and whether some care may be better provided in another setting.

Sharing information
Share the person’s diagnoses, current medications, allergies and contact details for physicians or specialists involved in care. Mention seizures, heart conditions, bleeding disorders or other issues that might affect treatment. Recent hospital visits or changes in health are also important to report.
Explain how the person communicates, what helps them feel calm and what tends to cause distress. Do they use pictures, sign language or a communication device? Are there sensory sensitivities to light, noise or touch? These details help the team adapt their approach to the individual.
Consent and support
If someone else makes or helps with health decisions, explain their legal role and bring relevant documentation if needed. Discuss how consent will be obtained for examination and treatment. Clear arrangements prevent confusion on the day and help ensure care is provided appropriately.
Even when others help with decisions, the person receiving care should be involved as much as possible. Explain things in a way they can understand, respect their preferences and give them choices where appropriate. Their comfort and dignity remain central throughout.
Planning care
Shorter appointments, quieter times of day, extra time for familiarization and visual schedules may help some patients. The team may introduce instruments slowly or work in stages. The dentist will discuss treatment priorities and what can realistically be achieved during each visit.
Some people need treatment under sedation or general anaesthetic, which may be provided in a hospital or specialist setting. The dentist can explain when referral is appropriate and help coordinate it. Asking early helps avoid unnecessary travel and stress for the patient and caregivers.
Home care
Describe what daily cleaning currently looks like, who helps and what is difficult. The hygienist can demonstrate techniques, suggest adapted tools and show caregivers how to help safely. A routine that works for the person and their supporters is more valuable than an ideal that cannot be followed.
Agree on how follow-up visits are scheduled and how concerns should be reported between appointments. If health, behaviour, living arrangements or support changes, let the office know. Updated information helps the team adjust the plan to the person’s current situation.
Planning your appointment
Call our Port Dover office to describe the dental concern and the person’s support needs. Ask what information and arrangements would help before an appointment is booked.
Bring medication lists, relevant medical records and contact details for other health providers, along with any communication aids the person uses.
Before you book
Have a question about your situation? Our team can help you plan a visit.
Yes, and they are often helpful. Let the office know who will attend and their role in communication or decision-making so the team can plan accordingly.
The team will pause, try to reassure them and may stop if needed. Planning ahead with information about triggers and calming strategies can help reduce distress.
Often, yes. Spreading care over multiple shorter appointments may suit some patients better. The dentist will discuss what is practical for the treatment needed.
That depends on the person’s needs and the treatment required. Some care may need a hospital or specialist setting. The dentist will discuss referral when appropriate.
The hygienist can suggest adapted toothbrushes, positioning techniques and routines that suit the person’s abilities. Demonstrations for caregivers can be very helpful.
Mobility aids, transfers or sensory needs can shape a dental visit. St. Williams patients can talk through access details with our Port Dover team before booking.
Fear of the dentist is common and worth talking about. St. Williams patients can share what worries them and plan comfort strategies with our Port Dover team.
Recognized year after year
Best Dentists in Norfolk
Proudly recognized among Norfolk’s top-rated dental practices for six consecutive years.

2021 Winner

2022 Winner

2023 Winner

2024 Winner

2025 Winner

2026 Winner
Stories from our patients
Watch a patient’s experience and browse more five-star reviews from people who have visited our Port Dover dental clinic.
Patient video
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.
Google reviews
Swipe or use the arrows
Read all reviewsYour next visit can start today
New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.
Evening appointments Monday and Tuesday