Patient video
Welcoming and Wonderful Practice
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Port Dover Family Dentistry
Developmental, medical or cognitive needs can shape how dental care is delivered. Jarvis patients and caregivers can plan support, consent and home care with our team.
Let’s get you smiling
Tell us how we can help. Our team will follow up to confirm a time.
Seeing Jarvis patients at our Port Dover office
Every dental service for Jarvis patientsCare built around the person
People with developmental disabilities, complex medical conditions, dementia, sensory processing differences or significant physical limitations may need dental care delivered in a particular way. What helps varies widely. Some people need more time and explanation, others need quiet surroundings or the presence of a familiar person. The diagnosis matters less than the practical support required.
Families and caregivers in Jarvis can start with a phone call to our Port Dover office. Describe the person’s needs, and the team will discuss what assessment and arrangements can realistically be offered.

Tell us about them
Share relevant medical conditions, medications, allergies and other health providers involved. Explain how the person communicates, what signals distress or comfort and what has helped or hindered in past appointments. Routines, triggers and preferred approaches give the team a much clearer picture than a diagnosis alone.
If a substitute decision-maker or caregiver is involved in consent, explain their role and bring any relevant documentation. Discuss how the patient can still participate in decisions to the extent possible. Clarifying this before the visit avoids confusion and supports respectful care.
Plan the visit
Describe mobility needs, positioning limits, sensory sensitivities and how long the person can comfortably manage. Ask about appointment times that tend to be quieter, whether a shorter first visit is possible and what can be accommodated for the specific type of appointment planned.
Some care requires input from physicians or other providers, or records from previous dentists. Ask what information is needed and who will request it. In some cases, treatment in a hospital or specialized setting may be more appropriate, and the dentist can discuss referral options.
Treatment decisions
After assessment, the dentist will explain priorities and options. Consider how many visits each option involves, what home care it requires and how the person is likely to cope. A plan that is clinically ideal but impractical may not serve the person well. Simple, maintainable solutions are often valuable.
Comfort measures and sedation are considered individually, based on health, the procedure and the person’s responses. A particular diagnosis does not automatically determine the approach. The dentist will explain the purpose, requirements and limitations of each option before decisions are made.
Daily support
Describe what cleaning the person can manage and where they need help. Ask for demonstrations of positioning and techniques for caregivers. Adapted toothbrushes, mouth props or specific products may help. Instructions should be practical for the people actually providing care at home.
Agree on how often reviews are needed and how changes in health or behaviour should be reported. If the person’s needs, medications or support change between visits, let the office know before the next appointment so plans can be updated.
Planning your appointment
Call our Port Dover office to describe the person’s dental concerns and support needs. Ask what information or consultation would help determine the right arrangements.
Have medication lists, care provider contacts and consent documents ready, and share communication preferences in advance.
Before you book
Have a question about your situation? Our team can help you plan a visit.
Both help, but practical needs matter most. Explain communication, sensory, mobility and support requirements so arrangements can be planned for the individual.
Usually, yes. Explain their role in communication, support or consent. The patient’s preferences and involvement should still be respected where possible.
It depends on the person and the treatment needed. Some care may require referral to a hospital or specialist setting. The dentist will discuss options.
The team can discuss shorter visits, gradual familiarization or other approaches. Sharing what has helped in the past can guide planning.
Yes. Describe what is difficult and who assists. The hygienist can suggest techniques, tools and demonstrations suited to the situation.
Mobility, hearing, vision or sensory needs from Jarvis? Tell our Port Dover team what access you need so entry, seating and timing can be discussed before you travel.
If dental visits make you tense, you are not alone. Jarvis patients can talk with our Port Dover team about pacing, signals and comfort options before any treatment.
Recognized year after year
Best Dentists in Norfolk
Proudly recognized among Norfolk’s top-rated dental practices for six consecutive years.

2021 Winner

2022 Winner

2023 Winner

2024 Winner

2025 Winner

2026 Winner
Stories from our patients
Watch a patient’s experience and browse more five-star reviews from people who have visited our Port Dover dental clinic.
Patient video
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.
Google reviews
Swipe or use the arrows
Read all reviewsYour next visit can start today
New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.
Evening appointments Monday and Tuesday