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A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Port Dover Family Dentistry
Patients with medical, developmental or cognitive needs may need care planned around them. Boston families can discuss options in Port Dover first.
Let’s get you smiling
Tell us how we can help. Our team will follow up to confirm a time.
Caring for Boston, Ontario patients at our Port Dover office
See every dental service for Boston patientsCare planned around the person
Some people need dental care to be adapted because of medical conditions, developmental differences, cognitive changes, sensory sensitivities or physical disabilities. Special care dentistry focuses on understanding those needs and planning treatment in a way that is safe, respectful and realistic. It often involves more preparation and communication than a typical appointment does.
Families and caregivers in Boston can contact our Port Dover office to discuss what support a patient may need. Talking through the situation before booking helps the team understand what can be arranged and whether coordination with other providers or another setting might be appropriate for some of the care.

Understanding needs
Share relevant medical conditions, medications, allergies and the names of other healthcare providers involved in the person’s care. Explain how the condition affects daily life, mobility and tolerance for procedures. A diagnosis gives useful context, but specific details about what helps and what is difficult allow the team to plan far more effectively for the actual visit.
Describe how the patient communicates, what may cause distress and what helps them feel calm or safe. Some people need visual aids, simple language or extra time to respond. Others are sensitive to noise, light or touch around the face. Knowing these preferences helps the team adjust their approach and support the patient’s own involvement as much as possible.
Planning the visit
Discuss mobility, positioning, wheelchair access and how long the patient can comfortably sit or recline. Ask about appointment times that suit daily routines, energy levels or medication schedules. Some patients do better with short visits or planned breaks. Clarify the purpose of each appointment, since an initial assessment may need different arrangements from treatment itself.
If a caregiver or substitute decision-maker is involved, explain their role and the consent arrangements before the visit, and bring any relevant documents. The patient should remain as involved as possible in discussions and decisions, with support adapted to their abilities and preferences. Clear roles help everyone in the room know who to ask and when.
Treatment
After assessment, the dentist will explain the findings and suggest options, including what each involves in visits, comfort and ongoing care at home. A good plan considers not only clinical need but also how treatment can realistically be received and maintained. Ask about priorities, especially if several issues need attention, so the most important ones come first.
Some treatment may be best provided with sedation, in a hospital setting or by a specialist with particular experience. The dentist will explain whether a referral is recommended and why. Coordination with physicians or other providers may be needed before certain procedures can be planned safely, so allow some extra time for that step in planning.
Home care
Explain what cleaning the patient can manage independently and where help is needed. Ask for demonstrations or adapted techniques suited to their abilities and to the caregiver’s role. Tools like electric brushes, floss holders or adapted handles may help. A realistic daily routine is more effective than an ideal one that simply cannot be maintained.
Let the office know about changes in health, medication, mobility or the support available at home. These may affect dental needs and the arrangements for future visits. Regular reviews help catch problems early, while they are easier to manage, and keep the care plan aligned with the patient’s current circumstances rather than outdated ones from years ago.
Planning your appointment
Call our Port Dover office to discuss the patient’s needs and the dental concern before booking. The team can explain what information is helpful and what arrangements may be possible for the visit.
Bring medical records, current medication lists and details of support people, and mention any communication preferences when you book the visit.
Before you book
Have a question about your situation? Our team can help you plan a visit.
Share medical conditions, medications, allergies, communication needs, mobility requirements and what helps the patient feel comfortable. Practical details like these help the team plan arrangements suited to the individual rather than relying on a diagnosis alone.
Often, yes. Explain their role and any consent arrangements before the visit so everyone is clear. The patient should remain involved in decisions as much as they are able, with appropriate support from the caregiver and the team.
That depends on the assessment and the support needed. Some care may require sedation, a hospital setting or specialist referral. The dentist will explain what can be accommodated at the office and what alternatives exist for the rest.
Yes. Describe what is difficult and who helps with daily cleaning. The team can suggest adapted techniques or tools and demonstrate methods suited to the patient’s abilities and the caregiver’s role, so the routine is realistic.
Sometimes. If medical conditions affect dental treatment, the dentist may want information from a physician or specialist first. Sharing provider details early helps coordinate safe, appropriate care and avoids delays once treatment has been planned.
Mobility limits, sensory needs or a support person in tow? Boston patients can plan access and timing with our Port Dover team before the trip.
Nervous about the dentist? Boston patients can tell our Port Dover team what makes visits hard and plan pacing, breaks and comfort options first.
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Best Dentists in Norfolk
Proudly recognized among Norfolk’s top-rated dental practices for six consecutive years.

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A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.
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New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.
Evening appointments Monday and Tuesday