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Welcoming and Wonderful Practice
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Port Dover Family Dentistry
Changing dentists after a difficult experience? At a first exam in Norfolk County, share what you want handled differently, from explanations to fee discussions.
Let’s get you smiling
Tell us how we can help. Our team will follow up to confirm a time.
Welcoming Norfolk County patients at our Port Dover practice
Explore dental care in Norfolk CountyGetting acquainted with your care
A new dental team needs to understand more than which teeth have fillings. Your health, past experiences and reasons for changing practices all help shape the first visit.
For new patients across Norfolk County, our Port Dover office can explain the records and booking arrangements before arrival. Tell us if pain or another immediate concern needs attention.

Your care, step by step
Review medical details, dental history and available records from your previous provider.
An examination helps distinguish existing treatment from changes that may need further assessment.
Agree on the next appointments after the findings, alternatives and likely costs are explained.
A detail worth discussing
A new patient examination and a cleaning serve different purposes. The examination establishes your needs; hygiene care addresses cleaning and prevention. Requesting a first exam does not automatically reserve enough time for both services, especially when your history needs a fuller review.
Ask which services are booked, how long to allow and whether additional visits might be recommended after assessment. If coordinating travel or time off work matters, explain that early. The team can discuss scheduling options without promising that every part of a new patient’s care will fit into one appointment.
The first examination gives a new team a baseline against which later changes can be assessed. Previous fillings, missing teeth, appliances and concerns about the gums all contribute to that picture. Records from another office can be useful, but they are considered alongside what is happening in your mouth now.
Tell us what you want from the relationship with the practice. You may be seeking regular family appointments, help completing an unfinished treatment plan or a clearer explanation of a recommendation. Identifying that priority makes the first discussion more useful than trying to cover every possible procedure at once.
When moving care between Norfolk County practices, ask how permission for a record transfer is arranged and which information would be useful before the appointment. A list of previous procedures is helpful even when you do not remember every date.
After assessment, the next step may be hygiene care, a focused treatment appointment or further investigation. Ask how these visits relate to one another and whether any can reasonably be coordinated. The aim is a sequence that reflects your clinical needs and available appointment time, with enough explanation for you to make decisions comfortably.
Planning your appointment
Bring current medicines, benefit information and questions about previous recommendations. Ask how to request a transfer of relevant records.
Mention communication, mobility or comfort needs ahead of your visit to Port Dover so arrangements can be discussed.
Before you book
Have a question about your situation? Our team can help you plan a visit.
Let us know which practice held them and roughly when you last attended. Available records can add context, but an incomplete history does not prevent a conversation about your present needs. The dentist can explain what additional information is required.
An initial examination is an opportunity to understand your condition and options. Ask which concerns need prompt attention and which permit time for consideration. Recommendations, stages and fees should be clear before you agree to the proposed care.
Describe it when booking, especially if there is pain, swelling or damage. The appropriate first appointment may focus on that concern rather than follow a routine new-patient sequence. The team can discuss what assessment is available and what may follow.
Bring an updated list of medicines, allergies and relevant health conditions, along with details of recent procedures or provider advice. Include non-prescription products. This helps the dental team consider the examination and any later treatment in the context of your wider care.
Yes. Explain the aspect you would like handled differently, such as communication, taking breaks or understanding fees. Specific preferences are helpful. You do not need to defend a gap in attendance or recount more of a past experience than you are comfortable sharing.
Your next checkup date should reflect what needs monitoring. Norfolk County patients can ask how dental history and current findings shape their review schedule.
If floss is difficult, explain whether grip, access or discomfort gets in the way. Norfolk County preventive visits can help you find a method you can manage.
Recognized year after year
Best Dentists in Norfolk
Proudly recognized among Norfolk’s top-rated dental practices for six consecutive years.

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A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.
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New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.
Evening appointments Monday and Tuesday