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A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Port Dover Family Dentistry
Starting with a new dental office? Hillcrest residents can learn what a first comprehensive exam at our Port Dover practice covers and what records to bring.
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Tell us how we can help. Our team will follow up to confirm a time.
Hillcrest patients are seen at our Port Dover office
Browse every service for HillcrestGetting to know your mouth
A new patient exam is usually more thorough than a routine checkup, because the dentist is learning about your mouth, health history and goals for the first time. It typically includes a full examination of teeth, gums and soft tissues, a review of existing dental work and often X-rays to create a starting record that future visits can be compared against.
Whether you have recently moved to Hillcrest or simply want a new dental home, you can book a new patient exam at our Port Dover office. The team will explain what the appointment includes and what information will help make it as useful as possible.

Before you come
Bring a current list of medications, supplements and allergies, along with details of any medical conditions, surgeries or upcoming treatments. Some health issues, such as diabetes, heart conditions or pregnancy, affect dental care. If you have a physician or specialist involved in your care, having their contact details on hand can help if coordination becomes necessary later.
If you have had recent X-rays or treatment elsewhere, ask your previous office to send records ahead of time. This can reduce repeat imaging and help the dentist understand past treatment. Note any work that was recommended but not completed. Insurance details are useful too, although coverage questions are best confirmed directly with your provider.
The examination
The dentist checks every tooth for decay, cracks and wear, reviews existing fillings, crowns and bridges and measures the gums for signs of disease. X-rays are often recommended at a first visit if recent images are not available, so that problems between teeth or below the gumline can be identified. The reasons for any images will be explained before they are taken.
Your bite, jaw joints and chewing muscles may be assessed, especially if you mention clicking, pain or grinding. The tongue, cheeks, palate and throat are examined as part of routine screening for unusual changes. This complete picture helps the dentist identify current concerns as well as risks that might need monitoring over time at future visits.
Your goals
Mention anything that bothers you, from a sensitive tooth to the appearance of your smile, and describe any past dental experiences that affect how you feel about care. If you are anxious, let the team know at the start. Your preferences and concerns help shape recommendations, so it is worth being open even about things that seem minor or difficult to raise.
After the exam, the dentist explains what they found in plain language and may show you X-rays or photos. If treatment is recommended, ask which items are urgent, which can wait and what alternatives exist. You are welcome to take time to consider the recommendations or request a written summary to review at home before deciding anything.
After the exam
If treatment is needed, the team can help you schedule appointments in a sensible order, starting with anything urgent. Ask for an estimate for larger treatments so you can plan. If you prefer to address one concern at a time, say so. A good plan should balance clinical priorities with your schedule, budget and comfort.
The dentist will recommend how often you should return for checkups and cleanings, based on your oral health and risk factors. Booking your next hygiene visit before you leave can make it easier to stay on track. If your health or medications change in the meantime, let the office know so your records stay up to date.
Planning your appointment
Call our Port Dover office to book a new patient exam. Let the team know if you have an urgent concern, so they can advise whether a focused assessment should come first, and ask what forms you may need to complete.
If family members also need a new dental home, ask whether their appointments can be scheduled close together to reduce trips.
Before you book
Have a question about your situation? Our team can help you plan a visit.
It usually takes longer than a routine checkup because the dentist reviews your history and examines your mouth thoroughly. The team can give you an estimate when you book, especially if X-rays or a cleaning are included in the same visit.
Some new patient visits include a cleaning, while others schedule it separately depending on gum health and time. Ask when booking. If the dentist finds signs of gum disease, a more thorough cleaning may be planned for another appointment.
Recent X-rays can be very helpful and may reduce the need for new images. Ask your previous office to transfer them before your appointment. If none are available, the dentist will recommend images based on your history and needs.
That is more common than many people realize. The team will focus on understanding your current needs without judgement and help you plan care at a manageable pace. Mentioning any worries at the start helps the visit feel more comfortable.
Yes. If treatment is recommended, ask for a written estimate. The team can help you understand the costs involved. Insurance coverage varies, so check your specific benefits with your provider before beginning any treatment that is recommended.
A routine checkup looks at teeth, gums, bite and soft tissues. Hillcrest patients can learn what our Port Dover dentists examine and how to prepare.
Unsure about a treatment plan you were given? Hillcrest patients can bring their records to our Port Dover office for a fresh, independent look at the options.
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A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.
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New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.
Evening appointments Monday and Tuesday