Patient video
Welcoming and Wonderful Practice
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Port Dover Family Dentistry
Feeling nervous about the dentist is common. Hillcrest patients can share their worries with our Port Dover team and plan visits around comfort and control.
Let’s get you smiling
Tell us how we can help. Our team will follow up to confirm a time.
Hillcrest patients are seen at our Port Dover office
Browse every service for HillcrestAt a pace that feels manageable
Dental anxiety can come from a painful past experience, a fear of needles, embarrassment about the state of one’s teeth, the sounds and smells of a dental office or a sense of losing control while lying back in the chair. For some people it means putting off care for years. Recognizing the worry and naming it makes it much easier to plan an approach that feels manageable.
If you live in Hillcrest and feel anxious about dental visits, you can tell our Port Dover team when you call. We will listen without judgement, explain what a visit actually involves and discuss practical ways to make appointments more comfortable, starting with whatever feels like a reasonable first step for you.

Name the worry
Think about which parts of a dental visit feel hardest, such as sitting in the waiting room, lying back, the sound of instruments, injections, gagging or not knowing what will happen next. Some people find it helpful to write these down before calling. Identifying specific triggers lets the team suggest strategies aimed at what actually bothers you, rather than offering general reassurance.
Many people feel embarrassed about their anxiety or about how long it has been since their last visit. The team hears these concerns often and will not judge you for them. Sharing them early allows the dentist to adjust their communication, pace and overall approach. You can mention your anxiety when booking or at the very start of the appointment.
Practical strategies
Agree on a stop signal, such as raising a hand, before any treatment begins, and trust that it will be respected. Ask the dentist to explain each step before it happens, or tell them if you would prefer less detail. Knowing you can pause at any time often lowers anxiety considerably. Some people like a running commentary, while others find quiet more calming.
Booking a time of day when you tend to feel calmer, bringing headphones, practising slow breathing and having a support person nearby can all help. Shorter appointments may feel easier at first. You might begin with a consultation or a simple cleaning before any more involved treatment, so that trust in the team can build gradually over a few visits.
Comfort options
Fear of pain is one of the most common sources of dental anxiety. Ask how local anaesthetic is used and whether a numbing gel is applied first to reduce the feeling of the injection. Tell the dentist if freezing has worn off quickly or failed to work for you before. Strategies for gagging or jaw fatigue, such as breaks and bite supports, can also be discussed.
For some people, nitrous oxide or another form of sedation may be appropriate. Suitability depends on your health, the treatment planned and other factors. The dentist will explain the options, their benefits and limitations, and any preparation needed. Sedation is one tool among many, and it is not a requirement for being treated as an anxious patient.
Building confidence
After an appointment, take a moment to notice what went well and what you would like to be different next time, then share that feedback with the team. Gradual exposure to dental care in a supportive setting often reduces anxiety over time. Even small steps, such as attending a first consultation or sitting through an exam, are genuine progress worth acknowledging.
Regular checkups can prevent the need for more extensive treatment, which in turn can lower anxiety about future visits. If your worries are severe or linked to wider anxiety, talking with your family doctor or a counsellor may also help. The dental team is happy to work alongside any other support you already receive for anxiety.
Planning your appointment
When you phone our Port Dover office, let us know that you feel anxious about dental care. You can describe what worries you most, and the team will explain what a first appointment might look like and how it can be adapted for you.
If speaking on the phone feels hard, consider jotting notes beforehand or asking a trusted person to help you make the call.
Before you book
Have a question about your situation? Our team can help you plan a visit.
No. Dental anxiety is very common, and the team wants you to feel as comfortable as possible. Sharing your concerns helps them adjust their approach to suit you. There is no need to apologize for how you feel about dental care.
Yes. Many anxious patients start with a consultation to meet the dentist and talk through their concerns before any examination or treatment. Ask about this option when you book, so the appointment can be planned with that purpose in mind.
No. Clear communication, stop signals, breaks, distraction and gradual exposure help many people. Sedation may be suitable for some, depending on health and the treatment involved. The dentist can explain all the options so you can choose what feels right.
That is more common than you might think. The team will focus on understanding your current needs and planning care at a pace you can manage. There is no judgement about past gaps, only a plan for moving forward from where you are now.
A support person can often accompany you, and many anxious patients find that reassuring. Ask the team whether they can stay in the treatment room for your visit. Having a familiar face nearby helps many people feel more at ease.
Sedation can help some patients through dental treatment that feels overwhelming. Hillcrest patients can learn about options and safety checks in Port Dover.
Nitrous oxide is a mild, inhaled sedative that can take the edge off dental nerves. Hillcrest patients can ask our Port Dover team whether it suits their visit.
Recognized year after year
Best Dentists in Norfolk
Proudly recognized among Norfolk’s top-rated dental practices for six consecutive years.

2021 Winner

2022 Winner

2023 Winner

2024 Winner

2025 Winner

2026 Winner
Stories from our patients
Watch a patient’s experience and browse more five-star reviews from people who have visited our Port Dover dental clinic.
Patient video
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.
Google reviews
Swipe or use the arrows
Read all reviewsYour next visit can start today
New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.
Evening appointments Monday and Tuesday