Patient video
Welcoming and Wonderful Practice
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Port Dover Family Dentistry
Townsend patients with mobility, sensory or communication needs can talk through access, positioning and support with our Port Dover team before booking a visit.
Let’s get you smiling
Tell us how we can help. Our team will follow up to confirm a time.
Caring for Townsend patients at our Port Dover office
Every dental service for TownsendAccess, discussed openly
Getting into a dental chair, hearing instructions clearly or coping with bright lights and noise can shape whether an appointment feels manageable. Accessible care starts by naming those practical details plainly, so arrangements can be discussed before the day rather than improvised once a patient has already arrived.
For people living in Townsend, every appointment takes place at our Port Dover office on Norfolk County Highway 6. Calling ahead gives our team a chance to hear about mobility aids, transfers, sensory preferences or a companion’s role, and to explain honestly what the office can and cannot accommodate.

Describe your needs
Think through the whole trip, from parking and the entrance to sitting in the chair for a longer period. Mention a wheelchair, walker or difficulty with transfers, and say whether lying back is uncomfortable. Sensitivity to light, sound or touch is worth raising too, because small adjustments are easier to plan when the team knows in advance.
If a family member, caregiver or interpreter usually helps, explain what they do and how the patient prefers to communicate. Some people want a companion in the room, while others only need help with paperwork. Clarifying that role ahead of time protects the patient’s own voice in decisions and keeps the appointment from starting with confusion.
Confirm the arrangements
Ask directly about the arrangements that matter to you rather than assuming a general answer covers them. The team can explain what is available for entry, seating and positioning, and whether anything needs to be prepared. If a particular need cannot be met at the office, it is far better to learn that by phone than on arrival.
Appointment length and time of day can make a real difference. Some patients manage better early, others after medication has settled or when a helper is free. Say whether shorter visits or planned breaks would help, and confirm whether the booking is for an assessment, a cleaning or treatment, since each may involve different demands.
During the appointment
Before anything begins, agree on a simple signal for needing a pause, whether that is a raised hand, a word or a card. Let the team know if written notes, slower explanations or visual cues help. Breaks for repositioning or rest can be built in, and saying so at the start makes them feel routine rather than disruptive.
Treatment options should be explained to the patient as well as any companion, using whatever communication method works best. Ask the dentist to describe what each choice would require in terms of visits, time in the chair and follow-up. A suitable plan accounts for what the person can realistically tolerate as well as what the teeth need.
Home care and follow-up
Limited grip, reach or energy can make standard brushing advice hard to follow. Describe what is difficult and who helps at home, then ask about adapted brushes, positioning tips or simpler routines. A demonstration for the patient or caregiver can turn general instructions into something that actually gets done each day.
Ask how often reviews are suggested and what changes should prompt an earlier call, such as new pain, bleeding or a denture that stops fitting. If mobility, health or support at home changes, let the office know before the next appointment. The arrangements that worked last time may need revisiting as circumstances shift.
Planning your appointment
Phone our Port Dover office at 519-583-2929 and describe the practical support you or the person you care for will need. Ask what arrangements are possible before booking transport or a companion’s time.
Bring a current medication list, any helpful health records and the name of the person assisting, if someone is coming along.
Before you book
Have a question about your situation? Our team can help you plan a visit.
Describe mobility aids, transfer needs, sensory sensitivities and communication preferences in practical terms. The more specific the details, the easier it is for the team to explain what can be arranged and whether anything needs to be prepared beforehand.
Often this can be discussed in advance. Explain the caregiver’s role, whether they help with communication or decisions, and any consent arrangements. The team will want to keep you involved in choices about your own care wherever possible.
Ask about this when booking. Shorter visits or planned pauses may suit some patients better, though some treatment needs a certain amount of time. The dentist can explain how a plan might be divided into manageable steps.
The team will tell you honestly what is and is not possible at the Port Dover office. Some care may be better provided in another setting, and you can ask about appropriate referral or coordination if that is the case.
Yes. Explain which tasks are difficult and who helps at home. The team can suggest practical approaches, such as different brush types or positioning, and demonstrate them so the advice suits the abilities and support available.
Patients with medical, developmental or sensory needs may need a tailored approach. Townsend families can talk through support and consent before visiting.
Dental needs change with age. See how our Port Dover team approaches dry mouth, gum health, dentures and medications for older adults from Townsend.
Recognized year after year
Best Dentists in Norfolk
Proudly recognized among Norfolk’s top-rated dental practices for six consecutive years.

2021 Winner

2022 Winner

2023 Winner

2024 Winner

2025 Winner

2026 Winner
Stories from our patients
Watch a patient’s experience and browse more five-star reviews from people who have visited our Port Dover dental clinic.
Patient video
A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.
Google reviews
Swipe or use the arrows
Read all reviewsYour next visit can start today
New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.
Evening appointments Monday and Tuesday