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F: 519-583-3737 P: 519-583-2929
Port Dover Family Dentistry
Dentist welcoming a patient who uses a mobility device to an accessible dental office

Port Dover Family Dentistry

Accessible Dental Care in Townsend

Townsend patients with mobility, sensory or communication needs can talk through access, positioning and support with our Port Dover team before booking a visit.

New patients welcomeCDCP accepted

Let’s get you smiling

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Tell us how we can help. Our team will follow up to confirm a time.

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Caring for Townsend patients at our Port Dover office

Every dental service for Townsend

Access, discussed openly

A visit works better when practical needs are raised early.

Getting into a dental chair, hearing instructions clearly or coping with bright lights and noise can shape whether an appointment feels manageable. Accessible care starts by naming those practical details plainly, so arrangements can be discussed before the day rather than improvised once a patient has already arrived.

For people living in Townsend, every appointment takes place at our Port Dover office on Norfolk County Highway 6. Calling ahead gives our team a chance to hear about mobility aids, transfers, sensory preferences or a companion’s role, and to explain honestly what the office can and cannot accommodate.

Talk to our team
Dentist discussing positioning and room access with an adult patient who uses a wheelchair

Describe your needs

Start with the specific things that make visits harder.

  • List the physical and sensory details that matter

    Think through the whole trip, from parking and the entrance to sitting in the chair for a longer period. Mention a wheelchair, walker or difficulty with transfers, and say whether lying back is uncomfortable. Sensitivity to light, sound or touch is worth raising too, because small adjustments are easier to plan when the team knows in advance.

  • Explain who comes along and why

    If a family member, caregiver or interpreter usually helps, explain what they do and how the patient prefers to communicate. Some people want a companion in the room, while others only need help with paperwork. Clarifying that role ahead of time protects the patient’s own voice in decisions and keeps the appointment from starting with confusion.

Confirm the arrangements

Check the details before you plan the drive.

Ask what the office can offer for this visit

Ask directly about the arrangements that matter to you rather than assuming a general answer covers them. The team can explain what is available for entry, seating and positioning, and whether anything needs to be prepared. If a particular need cannot be met at the office, it is far better to learn that by phone than on arrival.

Agree on timing and appointment length

Appointment length and time of day can make a real difference. Some patients manage better early, others after medication has settled or when a helper is free. Say whether shorter visits or planned breaks would help, and confirm whether the booking is for an assessment, a cleaning or treatment, since each may involve different demands.

During the appointment

Pace the visit around comfort and clear communication.

Agree on signals and pacing

Before anything begins, agree on a simple signal for needing a pause, whether that is a raised hand, a word or a card. Let the team know if written notes, slower explanations or visual cues help. Breaks for repositioning or rest can be built in, and saying so at the start makes them feel routine rather than disruptive.

Keep the patient involved in choices

Treatment options should be explained to the patient as well as any companion, using whatever communication method works best. Ask the dentist to describe what each choice would require in terms of visits, time in the chair and follow-up. A suitable plan accounts for what the person can realistically tolerate as well as what the teeth need.

Home care and follow-up

Make daily care workable for the people doing it.

  1. Adapt brushing and cleaning to real abilities

    Limited grip, reach or energy can make standard brushing advice hard to follow. Describe what is difficult and who helps at home, then ask about adapted brushes, positioning tips or simpler routines. A demonstration for the patient or caregiver can turn general instructions into something that actually gets done each day.

  2. Plan the next review sensibly

    Ask how often reviews are suggested and what changes should prompt an earlier call, such as new pain, bleeding or a denture that stops fitting. If mobility, health or support at home changes, let the office know before the next appointment. The arrangements that worked last time may need revisiting as circumstances shift.

Planning your appointment

Talk through access before leaving Townsend.

Phone our Port Dover office at 519-583-2929 and describe the practical support you or the person you care for will need. Ask what arrangements are possible before booking transport or a companion’s time.

Bring a current medication list, any helpful health records and the name of the person assisting, if someone is coming along.

Port Dover Family Dentistry

697 Norfolk County Hwy 6, Unit 2, Port Dover, ON N0A 1N2
519-583-2929Directions to our office (opens in a new tab)Office hours & contact details

Before you book

Questions about accessible appointments

Have a question about your situation? Our team can help you plan a visit.

What should I mention when booking an accessible visit?

Describe mobility aids, transfer needs, sensory sensitivities and communication preferences in practical terms. The more specific the details, the easier it is for the team to explain what can be arranged and whether anything needs to be prepared beforehand.

Can a caregiver stay with me during the appointment?

Often this can be discussed in advance. Explain the caregiver’s role, whether they help with communication or decisions, and any consent arrangements. The team will want to keep you involved in choices about your own care wherever possible.

Can appointments be shorter or include breaks?

Ask about this when booking. Shorter visits or planned pauses may suit some patients better, though some treatment needs a certain amount of time. The dentist can explain how a plan might be divided into manageable steps.

What if the office cannot meet a particular need?

The team will tell you honestly what is and is not possible at the Port Dover office. Some care may be better provided in another setting, and you can ask about appropriate referral or coordination if that is the case.

Can home-care advice be adapted for limited mobility?

Yes. Explain which tasks are difficult and who helps at home. The team can suggest practical approaches, such as different brush types or positioning, and demonstrate them so the advice suits the abilities and support available.

Recognized year after year

Winner of the Three Best Rated Award

Best Dentists in Norfolk

Proudly recognized among Norfolk’s top-rated dental practices for six consecutive years.

  • Three Best Rated Best Business of 2021 Excellence award

    2021 Winner

  • Three Best Rated Best Business of 2022 Excellence award

    2022 Winner

  • Three Best Rated Best Business of 2023 Excellence award

    2023 Winner

  • Three Best Rated Best Business of 2024 Excellence award

    2024 Winner

  • Three Best Rated Best Business of 2025 Excellence award

    2025 Winner

  • Three Best Rated Best Business of 2026 Excellence award

    2026 Winner

Stories from our patients

Comfortable care, shared in their own words.

Watch a patient’s experience and browse more five-star reviews from people who have visited our Port Dover dental clinic.

Patient video

Welcoming and Wonderful Practice

A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Google reviews

More five-star experiences

★★★★★

“I believe it’s been about 7+ years that I have been a patient here, and I have never had an unpleasant experience. Everyone from the…”

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“The best experience with Dr. Mithwani.. he explained everything in details and helped me understand what I need to do to save my teeth.”

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“It was my first time visiting Port Dover Family dentistry. First of all Sylvia was amazing. She made me feel so comfortable. She was so…”

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Your next visit can start today

Ready for a healthier, more confident smile?

New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.

Evening appointments Monday and Tuesday

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Our Port Dover dental team is here for you.

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