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A patient shares the welcoming atmosphere and positive experience they found at our Port Dover office.

Port Dover Family Dentistry
Mobility aids, transfers, hearing or vision needs and support people can all shape a dental visit. Silver Hill patients can talk through access before booking.
Let’s get you smiling
Tell us how we can help. Our team will follow up to confirm a time.
Silver Hill patients are cared for at our Port Dover office
Every dental service for Silver HillAccess worked out ahead of time
Getting into the building, moving to the dental chair and staying comfortable for the length of an appointment are all part of accessible care. So are clear communication, extra time to process information and room for a companion. Naming the practical details early lets the team explain what can be arranged before the day itself.
For anyone travelling from the rural hamlet of Silver Hill, a little planning matters even more, because a wasted trip is a real cost. Every appointment takes place at our Port Dover office, and a phone conversation beforehand can confirm what the visit will involve and what support is realistic there.

Describe your access needs
Mention whether you use a wheelchair, walker or cane, and whether you can transfer to a dental chair independently or need assistance. Explain any positions that are painful or difficult, such as lying back fully or keeping your neck turned. Knowing how long you can sit comfortably also helps the team suggest a sensible appointment length.
Tell us if you rely on lip reading, written notes, large print or a support person to relay information. Some patients need explanations repeated or slowed down, and that is entirely reasonable to request. Sharing the method that works for you means instructions about treatment, consent and aftercare can be given in a form you can actually use.
Confirm what can be arranged
Ask about the entrance, parking near the door, the route inside and whether treatment can take place without a transfer if that is a concern. Questions about quieter times of day or shorter visits are fair to raise as well. The answers help you judge whether the planned appointment suits you before a driver or support worker is booked.
If a family member, caregiver or interpreter will attend, explain what they will help with and whether they should be in the treatment room. Where someone assists with decisions, confirm the consent arrangements in advance. The aim is to support your participation, so let the team know how much you would like to speak for yourself.
During the appointment
Before any work begins, agree on a simple way to ask for a pause, whether that is a raised hand, a tap or a word. Mention if you tire quickly, feel dizzy when reclined or need to change position partway through. The dentist can explain each step as it happens so nothing comes as a surprise.
Sometimes the treatment needed is better divided into several shorter visits rather than one long one. Ask the dentist whether that is possible for your situation and how it affects the overall plan. If an assessment suggests part of the care should take place in another setting, that conversation should happen openly and early.
Care between visits
Limited grip, tremor, reduced reach or fatigue can make ordinary brushing harder than it looks. Ask whether a different brush handle, an electric toothbrush or other cleaning aids may help, and request a demonstration with whoever assists you. Simple adjustments to technique can often make daily cleaning more thorough without making it more tiring.
Ask how often reviews are recommended and how to report a new concern between them. If your mobility, health or available support changes, let the office know before your next booking so the arrangements can be revisited. Keeping that information current helps each future visit start from where you are now.
Planning your appointment
Call our Port Dover office with the reason for your visit and the access support you need. Ask what can be accommodated and whether any records or forms should be completed before the appointment.
Bring your medication list, any mobility aids you use and contact details for a support person. Arrive with time to settle in comfortably.
Before you book
Have a question about your situation? Our team can help you plan a visit.
Yes. Explaining how you move, transfer and sit allows the team to discuss what is possible before you arrive. It is much easier to plan around a known need than to solve it at the front desk on the day.
In many cases a support person can help, but ask about this when booking. Explain their role, whether they assist with communication or decisions, and any consent arrangements, so everyone understands how the appointment will run.
That may be possible depending on the care required. Ask the dentist how dividing treatment would affect the plan, the number of visits and the overall timeline, so you can weigh comfort against extra trips.
Tell the team what part of cleaning is difficult. They can suggest adapted tools or techniques and show you or your helper how to use them, so the routine fits your abilities rather than a standard approach.
Not automatically. Arrangements depend on the specific need and the care involved. Asking ahead lets the office tell you honestly what can be provided and whether another setting may be more suitable for part of your treatment.
Developmental, medical, sensory or cognitive needs shape dental care. Silver Hill patients and caregivers can learn how visits are planned around the person.
Older adults face changes like dry mouth, root decay and denture fit. Silver Hill seniors and their families can learn what to raise and how care adapts.
Recognized year after year
Best Dentists in Norfolk
Proudly recognized among Norfolk’s top-rated dental practices for six consecutive years.

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New patients and CDCP patients are welcome. Tell us how we can help and our Port Dover dental team will follow up with you.
Evening appointments Monday and Tuesday